Our Latest Research

In partnership with NORC at the University of Chicago, we demonstrated that Miravoice AI interviewers can conduct lengthy quantitative survey interviews at scale while delivering a positive respondent experience. The study also found that a significant number of participants preferred to complete surveys by calling an inbound number, including during non-standard hours.

The first published research on using an AI voice interviewer at scale. Conducted in partnership with SSRS, this research showed that respondents report positive experiences when being interviewed by a Miravoice AI Interviewer, and that some even prefer it to traditional quantitative CATI surveys.

Published in collaboration with Professor Trent D. Buskirk, this paper weighs the positives and negatives of AI interviewers compared to traditional IVR systems for both qualitative and quantitative data collection. We find that AI interviewers outperform traditional IVR systems and that, for now, AI interviewers are a better fit for quantitative than qualitative data collection.